TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.absleep.com (the "Site"). This Site is owned and operated by Lindsay Wye-Palmer. This Site is a services- and digital goods-based website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on the Site is the property of Lindsay Wye-Palmer and A-B-Sleep. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of the Site.
Acceptable Use
As a user of the Site, you agree to use the Site legally, not to use the Site for illegal purposes, and not to:
Harass or mistreat other users of the Site;
Violate the rights of other users of the Site; Violate the intellectual property rights of the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent; or
Post any material that may be deemed inappropriate or offensive.
If we believe you are using the Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to the Site. We also reserve the right to take any legal steps necessary to prevent you from accessing the Site.
Accounts
When you create an account on the Site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using the Site illegally or if you violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on the Site.
The following goods are available on the Site:
Downloadable Guides (PDFs)
The following services are available on the Site:
Virtual Services (Consultations, Follow-up Support); and
Membership (Subscription)
Terms of Sale:
Goods and services must be paid for in full when ordered.
We accept the following payment methods on the Site:
Credit Card and Bank Transfer (via Stripe); Paypal
These Terms and Conditions apply to all the goods and services that are displayed on the Site at the time you access it. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from the Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Renewal & Cancellation of Memberships (Subscriptions)
Subscriptions to A-B-Sleep Memberships automatically renew.
Subscribers will be automatically billed until we receive a request to cancel.
Subscribers may cancel up to 11:59pm the day before their next billing cycle.
Memberships are not eligible for refunds.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
REFUNDS
Refunds for Goods
Downloadable guides are NOT eligible for refunds.;• However, customers who purchase full sleep training guides (with methods) may request an exchange for a different method at the discretion of A-B-Sleep.
If an exchange is approved, the customer must permanently delete the first guide from all records, including email and computer folders, and will still be bound to the original terms of use, including agreeing not to share the guide with any individuals other than the co-parents and immediate caregivers of the child it was purchased for.
Refunds for Services
Once the initial consultation has taken place, support packages are not eligible for refunds.
Clients may choose to delay the start of their follow-up support for up to 60 days from the date of their consultation.
Memberships (subscriptions) are not eligible for Refunds.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate the Site and the way we expect users to behave on the Site. We will notify users of changes to these Terms and Conditions by posting a notice on the Site.
Contact Details
Please contact Lindsay if you have any questions or concerns:
(226) 408-4556
Effective Date: 3rd day of October, 2023